Refund Policy

Since all the products are made when ordered and/or customized, we do not accept refunds or exchanges. We do not accept requests for cancellation of orders upon our confirmation. if you receive an incorrect item, please contact us at kajdesigns318@gmail.com. We do not accept defective or incorrect item refunds after 7 days order is received. Please send us an email first with your order number, details of the product, image of the part of defect and your order invoice. WE will get back to you if the item is eligible for return. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If an item cannot be replaced, the purchase price will be refunded. 

REFUNDS (IF APPLICABLE)

Once you return is received and inspected, we will send you an email to notify you that we have received your returned item.  We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will be sent to your original method of payment. If refunded by credit card, you may have to contact your bank for processing time.

Thank you for shopping with KaJ Designs!